Return & Refund Policy
At ilovemybfpants.co, your satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, we’re here to help.
30-Day Return Window
You may request a return or exchange within 30 days of receiving your order. To be eligible, items must be:
-Unworn and unwashed
-In their original condition
-Free of odors, stains, or pet hair
-Returned with original packaging (if applicable)
How to Start a Return
Simply contact our support team at ilovemybfpants@yahoo.com with your order number and the item you’d like to return. We will respond with instructions and the return address.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, we will cover the cost.
Exchanges
If you need a different size or color, we’re happy to help. Once your return is received and inspected, we’ll send out the replacement item.
Refunds
Once your return is approved, your refund will be issued to your original payment method.
Please allow 3–7 business days for the refund to appear depending on your bank or payment provider.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
-Gift cards
-Final sale items
-Items not in original condition
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery and we will fix the issue immediately.